Greater Flexibility, Better Control with a Managed Secure Voice Solution

Secure Voice – I think we should start there. What does secure voice mean? I suppose it depends on who you ask. I think we all agree that voice is data, and thus requires protection – just like any form of electronic communication. In fact, with the world we live in today, and with the dependence on multiple forms of communication, be it, mobile phones, soft phones, IP phones, IM/chat, video, etc…we are struggling with how to keep that data secure.

Encryption is an option, and over-exploited due to the intense media focus associated with e-commerce and email in general. If you can encrypt transactions, and mail messages, then why wouldn’t you encrypt your voice data, in order to protect it.

Denial of Service (DoS) is the real culprit and the focus of what will secure your voice data. NetTeks systematically prevents DoS, eavesdropping or spoofing attack by enabling advanced features such as port hardening, IP source guard, and DHCP snooping - to name a few that exist within your network devices. In most cases the only additional cost is engineering time to configure the features.

So now you get secure voice, or at least a high level conceptual view of secure voice – tune into future blogs – we’ll talk more.

But why would you want this solution managed for you? Most IT directors although incredibly talented, are forced because of shrinking budgets, expanding and ever-changing technology, to become generalists. Being a generalist is by no means a bad thing – but it opens up some issues that directors are forced to deal with. Security technology is complex as much as it makes our lives easier and more productive, it requires a vast amount of experience and expertise. For this, IT directors have found business partners such as NetTeks. It is our job to know that particular technology inside and out. It is our job to know the issues this technology can encounter, and it is our job to maintain this technology, long after the implementation of these solutions are done.

A managed secure voice solution gifts IT directors with peace of mind to return to the core of their jobs – enabling technology to assist their companies in achieving their strategic goals. At NetTeks we partner with our clients to remove the technology intensive tasks from their proverbial plate and place it on ours – seasoned with equal parts of the necessary certifications, experience and knowledge to keep clients secure and available. So the NetPerspective is to do your homework. Determine exactly what your security strategy is and question if the solutions you are seeking really achieve what you are trying to accomplish. In addition, for extra credit, consider out-tasking the management of the solution to folks that concentrate solely on that solution. In the long run, senior management will give you a “A” for saving the company money, loads of time, and ultimately keeping them secure and equally as important, available.