Much more than just a low monthly fee

Managed Services is an offering that has been out in the industry for over a decade, but few can accurately describe it or deliver it. Service providers tout a low monthly fee, but really, what do you get for that fee? Depending on the provider, a lot.

Think of it from a macro level. As an IT executive, you want people you can count on, trust. You engage a service provider to install a particular solution, let’s consider a Unified Communications solution. You engage the provider to procure and install the solution, and post-implementation, you engage them to train your staff on how to properly use, and train the rest of the organization. What if this provider could also manage the solution, 24x7x365, for a low monthly fee to constantly monitor, evaluate and remediate the solution? Would that be of value? Consider minimal to no quality of services issues, no downtime, no massive backlogging of calls, no “bluescreens”….would that be of value? Consider a predictable support cost, month in and month out that you can count on, budget for and plan on that allows you to check the box, that yes, your UC solution is always on, always protected, patched and available….would that be of value? NetTeks is an expert at deploying, monitoring and managing Unified Communications solutions from Cisco and continually makes an investment to stay ahead of our competition through consistent training and testing these solutions. Through our time-tested processes, we can quickly adapt to both changes in technology and client needs while consistently achieving our primary objective of delivering superior quality to our clients.

So the NetPerspective is that NetTeks’ clients engage in managed services solutions for three reasons – predictable monthly costs, peace of mind, and unlimited access to best of breed engineers that can, and will, solve their business problems. That, is value.